You’ve just purchased that REALLY GREAT singing, dancing, walking, talking and jiggling toy off of eBay, but when you tried to play with the toy it did NOTHING!!
Don’t despair, TROUBLE SHOOT! While all battery operated and electronic toys can stop working for no explicable reason, many times it is a simple problem that can be easily remedied.
Here is your basic trouble shooting guide:
- Insert BATTERIES. Here at Katrina’s Toys we ship our toys without batteries. We do this for many reasons: it’s against USPS rules to ship batteries, it adds unnecessary weight to shipping.
- Batteries installed wrong. Make sure the batteries are in the right slots, facing the right direction, and completely seated in their little slots.
- Old Batteries. Try some fresh batteries. Or if you’re using some cheap brand, try a different brand. If using re-chargeables , make sure it is fully and properly charged.
- Battery compartment lid is not screwed on snuggly. Some toys will not work unless that lid is re-installed. Using a screw driver, gently hand tighten those screws to re-install the lid.
- Check your on/off switches. Some toys have actual on/off switches located most often on the voicebox or on the battery compartment. However, some toys are activated by light, by voice, some by squeezing sensors located in feet, tummies, ears etc. Please contact your seller if you are not sure how to “turn-on” your toy.
- Re-set the reset button. This will be a tiny hole, most likely located on the battery compartment lid. Insert a paper clip end or a pencil tip and give it a little poke.
- Corrosion: If the toy has been sitting for a long time with batteries stored inside or the battery compartment has been exposed to moisture and air there could be some corrosion. In addition to replacing the batteries, clean the battery contacts. I have had good results with q-tips and plain old windex. For heavy corrosion you can also try a baking soda paste.
These tips will solve most problems. However, sometimes toys will stop working for absolutely no reason at all. They will require more advanced repair.